Terms and Conditions

These Terms and Conditions set out the rules that govern your use of our platform and the contractual relationship between you and us. They explain your responsibilities as an account holder, what we expect from users, and how we manage promotions, payments and disputes. By using our services you agree to comply with these terms and any specific rules that apply to promotions or payment methods.

Account responsibilities

You are responsible for keeping your account details accurate and secure. Do not share your login credentials and notify us immediately if you suspect unauthorised access. You must provide true personal information when registering and maintain it while your account is active. We may restrict, suspend or close accounts where we suspect fraud, bonus abuse, multiple accounts, false details or other prohibited activity.

Eligibility requirements

To register you must meet the minimum age requirement of 18 and be legally permitted to use our services in your location. One account per person is allowed unless we agree otherwise. We may refuse registration or block access if eligibility cannot be confirmed or if local restrictions apply. Identity and address verification may be required before certain transactions or at any time we consider necessary.

Acceptable platform use

Use the platform only for lawful personal gambling and betting. Prohibited actions include attempting to manipulate games, collude with other users, use automated scripts or bots, share accounts, open proxy accounts, or place bets while using VPNs to mask your location. Any misuse may lead to account suspension, retention of funds pending investigation and permanent closure if abuse is confirmed.

General bonus and promotion rules

Promotions, bonuses and free spins are subject to specific terms which form part of these Terms. Offers may require activation, have wagering requirements, game restrictions and maximum cashout limits. Promotional terms will state any eligibility criteria and expiry periods. We may revoke or amend promotions where we reasonably suspect abuse or error.

Deposits and withdrawals

Deposit and withdrawal options, processing times and any applicable fees are described in the cashier section of your account. We may require verification documents before the first withdrawal or at other times to comply with our checks. Withdrawal limits may apply to individual transactions or by account level, and we may delay or refuse payments while verification is pending or if we suspect fraudulent activity.

Dispute resolution

If you have a query or complaint contact our support team through the in-site channels. We aim to resolve issues promptly and fairly. If we cannot reach an agreement, you may request escalation within our complaints process. Where independent dispute resolution is available we will provide details on how to proceed. Legal rights you have under applicable law are not affected by these procedures.

Updates to Terms and Conditions

We may update these Terms from time to time. Changes will be published on the site and, where appropriate, notified via your account or email. Continued use of the platform after changes are published constitutes acceptance. If you do not accept updated terms you should stop using our services and close your account.