User Privacy Policy
At SlotoSport Casino, we take your privacy seriously. This Privacy Policy explains what information we collect when you use our website and services, how we use it and the steps we take to protect it. It also explains the choices and rights you may have in relation to your personal information.
Information we collect
We collect information you provide to us, information created when you use your account and technical information from your device. The details we hold depend on how you use SlotoSport Casino and which services you access.
Personal data
Personal data may include your name, date of birth, contact details and account information. If we need to verify your identity or address, we may also collect the documents and information you submit for that purpose. Messages you send to customer support may be stored with your account records.
Technical data
When you visit the website, we may collect information such as your IP address, device type, browser, pages viewed and login activity. This helps us operate the website, identify technical problems and protect accounts from unauthorised access.
Transactional data
We keep records of deposits, withdrawals and other account transactions. These records may include payment method details, transaction amounts, dates and status. Payment providers may process additional information under their own privacy policies.
How we use your information
We use information to create and manage accounts, provide requested services, process transactions and respond to support enquiries. We also use it to verify accounts, review activity, prevent misuse and meet applicable record-keeping obligations. Technical information helps us maintain website performance and resolve errors. Where we send optional communications, you can ask us to stop receiving them.
How we protect data
We use security measures designed to protect personal information during storage and transmission. Access to account data is limited to people and providers who need it for an authorised purpose. No online service can remove every security risk, so we also encourage you to keep your login details private and contact us if you notice activity you do not recognise.
Cookies and tracking technologies
Cookies and similar technologies help the website remember settings, maintain sessions and understand how pages are used. Some are needed for the website to function; others help us assess performance. You can manage cookies through your browser settings, although blocking certain cookies may affect account features.
Your privacy rights
You may ask to access the personal data we hold about you or request a correction if it is inaccurate. You may also request deletion of your data or object to certain uses of it, subject to applicable requirements and any information we need to retain. We may need to confirm your identity before acting on a request. To make an enquiry about your data, contact customer support.
Sharing information with third parties
We may share information with service providers that help us operate the website, process payments, verify accounts, provide support or maintain security. We share only what is needed for the relevant service. Information may also be disclosed where required by law or to investigate suspected fraud or misuse. Third-party services may have their own privacy practices.
Changes to this Privacy Policy
We may update this policy when our services or data practices change. The current version will be available on this page. Please review it from time to time to stay informed about how we handle your information.